Returns Policy

Right of Return:

  • The customer has the right to return products within 14 days of receipt, without the need to provide a reason.

Return Conditions:

  • Products must be in perfect condition, unused, and in the original packaging.
  • We do not accept returns of damaged, used products, or those not in their original packaging.

Return Process:

  1. Contact: Contact us at padelpipepressure@gmail.com with your order number and the products you wish to return.
  2. Authorization: After receiving your return request, we will send an authorization email with return instructions.
  3. Shipping: Send the products to the address provided in the authorization email. Return shipping costs are the customer’s responsibility.
  4. Confirmation: After receiving and inspecting the returned products, we will send a confirmation email.

Refunds:

  • Refunds will be processed within 14 days of receiving and inspecting the returned products.
  • The refund will be made using the same payment method used for the original purchase.

Defective or Incorrectly Sent Products:

  • If you received a defective or incorrect product, please contact us at padelpipepressure@gmail.com within 7 days of receipt.
  • In such cases, the return and replacement shipping costs will be covered by Pipe Pressure.

For any questions or further clarification, please contact us at: padelpipepressure@gmail.com

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